Terms & Privacy

Terms of Use & Privacy Policy

Last updated: 2026

Our documented commitments to your trust

A documented reference for every order

Every order gets a reference number (starts with GW-) with a confirmation email — and you can verify its status anytime from the order status page without logging in.

Warranty with an official verification code

Products covered by warranty arrive with a warranty certificate and a verification code (starts with GW-) — verify it yourself on the warranty page anytime.

Replacement or refund when the mistake is ours

If a product reaches you with a problem on our side (like a code that doesn't work or an account that doesn't match the description), we replace it or refund its value after verification — directly and without complication.

Protected payment via PayPal

Online payment happens inside PayPal's protected buyer-protection environment — your order is only considered paid after PayPal's official confirmation, and a payment-confirmation email reaches you.

A documented in-site chat

Your chat with us inside the site is saved with your order — any agreement or promise stays documented for both of us, and delivery data is visible to you alone.

Terms of Use

Acceptance of terms

By using GamerWest and shopping on it, you agree to these terms. If you disagree with any clause, please do not use the site.

Digital products

We sell digital products (accounts, games, codes and top-up cards). Product data is delivered immediately after successful payment — shown on screen, sent to your email, and saved in your orders page.

Customer accounts

You are responsible for keeping your account credentials secure. Any unauthorized use of your account is your responsibility.

Refunds & replacements

Digital products are non-refundable once delivered, except in case of a mistake on the store's side (e.g. a code that doesn't work) — we replace it or refund its value once verified.

Responsible use

Using the products in any activity that violates the original platforms' terms (Steam, PlayStation, etc.) or for any unlawful purpose is prohibited.

Changes to terms

The store may update these terms at any time; updates take effect from the date they are published on this page.

Privacy Policy

Data we collect

We collect your name, email and contact method when you register, complete an order, or message us — only to confirm and deliver orders and answer inquiries.

How we use your data

We use your data to process your order and contact you about it. We don't use it for advertising and don't share it with third parties.

Data protection

Passwords are stored encrypted, and access to order data is protected and limited to the store administration.

Your rights

You can request editing your data or deleting your account at any time via the contact page.

Intellectual property

Trademarks

All game names, platforms and trademarks mentioned on the site belong to their official owners; our relationship with them is only as an intermediary selling digital products.

A question about the terms? Contact Us