Refunds & Returns Policy

If a product reaches you with a problem on our side (e.g. a code that doesn't work, or an account that doesn't match the description), we replace it or refund its value after verifying the issue with you directly over WhatsApp or email.

Digital products whose data you received and used cannot be returned unless a mistake on the store's side is confirmed.

Contact us via WhatsApp or the contact page, mention your order's reference number (starts with GW-) and describe the problem — we will handle it with you directly.

Keep any proof that helps verification (a screenshot, an error message) to speed up the process.

We do not guarantee that products will remain compatible with future changes on the original platforms, nor liability for account bans caused by the user violating a platform's terms.