INFORMATION & POLICIES
Warranty Policy
Some of our products come with a documented warranty and a verification code — how to verify it and what it covers.
Last updated: 2026
Which products have a warranty?
Some products include a warranty for a defined period (the coverage period is shown on the product page itself). Products without a warranty mention are not covered by this policy.
Warranty code and verification
When you buy a product that includes a warranty, you receive a warranty code (starts with GW-) with your order — find it on your orders page and on the warranty certificate.
You can verify the code anytime on the warranty page: enter the code and see the warranty details and its status.
What does the warranty cover?
It covers defects in the product itself or invalid data on first delivery — as detailed on the product page before purchase.
It does not cover: misuse, violating the original platform's terms, changing the product's data after delivery, or future changes to platform services.
Filing a claim
To claim a warranty: contact us via WhatsApp or the contact page with your warranty code and order reference number — we will handle your claim with you directly.